What is GPS and how does it work?
Where can I use True Tracker Pro?
How long will the batteries last?
What is the SOS button on the device for?
When Would I Use GPS for My Children?
Are the GPS devices waterproof?
Does 911 accept text messages?
Is it illegal to track someone without their knowledge?
Why should I trust True Tracker Pro over other GPS tracking system providers?
Who uses GPS to track their company vehicles?
What are the benefits of GPS Vehicle Tracking?
What is GPS and how does it work?
A GPS tracking unit is a device that uses the Global Positioning System to determine the precise location of a vehicle, person, or other asset to which it is attached and to record the position of the asset at regular intervals. The recorded location data can be stored within the tracking unit, or it may be transmitted to a central location data base, or internet-connected computer, using a cellular (GPRS), radio, or satellite modem embedded in the unit. This allows the asset's location to be displayed against a map backdrop either in real-time or when analyzing the track later, using customized software.
The Global Positioning System (GPS) is made up of 27 Earth-orbiting satellites (actually there are only 24 satellites that are operational and 3 additional for backup in case one of the 24 fails). These satellites are equipped with atomic clocks that send radio signals of their location. When the GPS receiver locks on to four or more of these satellites, it triangulates the position of the receiver using the coordinates of the satellites. The device receives updated position information every 3 to 5 seconds.
The technology allows you to pinpoint the location of an individual who is in possession of a tracking device and can be monitored through a PC or cell phone.Back to top
The True Tracker Pro has a wireless modem inside of it which communicates the GPS coordinates via the wireless network. This data is then sent to our servers to be displayed to the end user via the web and the mapping software.Back to top
Where can I use True Tracker Pro?
Virtually anywhere! The 6.0 uses the latest technology featuring SiRF star III technology for extra sensitive reception outdoors, indoors and through metal. The GPS assist function uses the latest in GSM network technology, boosting location sensitivity if the GPS signal is temporarily lost. WAAS enabled receiver provides GPS signal corrections, giving better position accuracy. How much better? Try an average of up to five times better. A WAAS-capable receiver can give you a position accuracy of better than three meters 95 percent of the time.Back to top
How long will the batteries last?
The True Tracker Pro uses a lithium rechargeable battery that when fully charged will last up to 24 hours on standby mode. The optional car charger kit can be purchased for easy recharging when on the go. Also, an extended battery pack within a water tight magnetic case can be purchased which will extend the life up to 4 days or more.Back to top
A Geofence is a word created to describe one of the features of the GPS devices. Using the website, you can set a virtual fence around an area and if the device moves in or out of this predefined area you can be notified via an email alert.Back to top
What is the SOS button on the device for?
You can also send an alert via email or text message to any predefined email address or cell phone should you be stranded or need assistance.Back to top
When Would I Use GPS for My Children?
Has your child ever wandered off in a crowded fair ground, concert or even the mall? Your heart races with fear as you frantically search and fear that they have been hurt or kidnapped. Children are naturally curious and easily distracted - wouldn't it ease any parents mind to immediately identify their location?
As children get older they spend less time in the company of their parents. Children begin to walk home from school without their parent’s supervision, spend more time playing with friends and gradually become more independent. While every child needs to have some independence it can be extremely worrying to parents waiting for their return. A GPS tracking device can help you monitor your child's movements and determine if they are safely coming home or have become diverted or stranded.Back to top
Are the GPS devices waterproof?
The GPS devices are water resistant, not waterproof. We highly recommend that you do not leave this device in the rain or submerge it in water. We offer waterproof cases for these devices and strongly recommend that you purchase a waterproof case if you anticipate using your device in wet conditions.Back to top
Does 911 accept text messages?
In 2007 we began to see an overhaul of 911 technology nationwide with the advent of so-called Next Generation 911, an Internet-protocol based system capable of adapting to new technology and devices to support all types of electronic data. Not only could 911 centers receive text messages, photos and videos, but they could, in theory, disseminate that data in real time to police, paramedics and firefighters in the field. To date, this system may not be in place in all areas. We urge you to contact your local police department before assigning 911 as one of your emergency contacts with our devices containing the SOS button.Back to top
We stand behind our product and service and want to serve our customers as well. If the product is damaged during delivery to you or fails to work when activated, we will ship you a new device immediately upon return of the damaged unit at our cost. If you decide to return the product unopened and in its original packaging we will refund the cost of the product less shipping and handling fees. If you have opened the package and used the device but want to cancel the service within the first 30 days of activation of service, we will refund to you the amount paid for service fees and charges less the service fees and charges incurred through the termination date. The activation fee is not refundable. After 30 days, if you want to cancel an early termination fee of $150.00 or the remainder of the 1 year service agreement whichever is less will be charged.Back to top
Is it illegal to track someone without their knowledge?
The laws vary from region to region but in general yes, the use of a GPS tracking device to track a person without their permission could be illegal or result in a legal action against you. While this device can be used for covert tracking, that is not our market. We are providing individuals with the ability to track their own assets. In fact, we strongly recommend when being used to track teen drivers that they be made aware they are being tracked. This knowledge alone can serve as a deterrent to any misbehavior.Back to top
Why should I trust True Tracker Pro over other GPS tracking system providers?
The experience of working with True Tracker Pro is unlike any other in the GPS tracking market. We have an experienced team of in-house knowledgeable Tech Support, Customer Service, and Sales Team that you can actually talk to. The service we offer can be thought of as, essentially, a subscription to information about your own business or family – the kind of information you lack the means to collect, but know would greatly help to increase the overall productivity and profitability of your business or increase the safety of your loved ones.Back to top
Who uses GPS to track their company vehicles?
Some of the industries using GPS vehicle tracking software include
- Food & beverage
- Distribution
- Utilities
- Maintenance
- Emergency services
- Lawn maintenance
- Pest control
- Electricians
- Plumbers
- Trucking
- Manufacturers
- Sales organizations
- Surveying
- Used car dealers
- Government
What are the benefits of GPS Vehicle Tracking?
Increased Productivity/Reduction in Fuel Costs -- Find closest vehicle to respond to a service call, and route fleets more efficiently by monitoring routes and evaluating historical data
Compliance with Programmed Routes -- Ensure drivers do not deviate from authorized route; view entire movement history.
Better Customer Service/Customer Retention -- Faster response to service requests and accurate, reliable delivery status at any given time leads to more satisfied customers.
Driver Accountability -- Verify that drivers met expected appointments or service calls.
Reduction in Unauthorized Vehicle Use -- Monitor personal use of take-home vehicles; Eliminate moonlighting activities.
Decrease in Speed/Increase in Personnel Safety -- Reward good drivers for compliance with company policies and traffic laws by knowing how fast a vehicle is being driven and for how long it traveled at a predefined speed.
Lower Insurance Rates -- Accurately document where all vehicles are at all times; Reject frivolous property damage claims.
Complete Historical Record of Fleet Activities -- View, print, or save reports at any time. Back to top